Tenants

Please contact us directly to schedule a showing. Please list the dates and times that work best for you and we will do our best to accomodate your schedule.

For Residential: Any adult over the age of 18 who will live in the property  will fill out an application and pay the non-refundable $65 application fee.

For Commercial: The propspective tenant will fill out an application and pay the non-refundable $150 application fee.

Yes. As part of your rental application, we will be requesting background checks from TransUnion that include a criminal, eviction, and credit history. 

If you have any concerns about what may be on the background check, please discuss this with us prior to paying for the rental application.

Yes. The amount varies per rental and can be anywhere from 1-3 month's rent.

For Residential: Leases normally run for one year, sometimes with an option to renew.  Depending on the unit, we may be able to work with you on different terms.

For Commercial: Leases will vary greatly in length from one year to very long term depending on a variety of factors including the type of property, included upfits and landlord terms.

We will work to get you moved in according to the timeline that works best for you. Your move in date depends on the status of the property you will be leasing.

The Tenant Portal is an online tool provided for you at no cost. You will be able to:

1. Pay your rent online.
2. View your previous and upcoming payments.
3. Add your renter's insurance information.
4. Submit and track maintenance requests. Note: for emergency requests please call us directly: 704-388-1959

You will receive an automated invitation to your email. You can also click here to watch a video on using the portal.

We are committed to providing fair, accurate information on the condition of every property.

We strive to ensure that all requests and questions are addressed in a fast, positive manner. 

We are ready to fulfill your property rental requests and assist you in every way possible.

Rent is due monthly typically on the 1st of each month. 

For the majority of our properties, you will be able to pay rent automatically online through credit card, debit card, or ACH (eCheck wire transfer).

One-time payments may also be available in your tenant portal. 

If ACH is available, the money will not leave your account immediately, so you will need to leave the balance in the account until the process is completed. 

Alternatively, you can drop off or mail a personal check, certified check, or money order to our office in advance of your due date.

We will always fix everything that is our responsibility as outlined in your lease agreement. 

If there are any damages that are not covered, please let us know and we may have a contractor that we can recommend.

This depends on several factors, including both vendor, and parts availability. We will get a vendor to your home as quickly as possible to address your maintenance concern.

If you want to paint a room, you need to submit your request through your tenant portal, including color information and who will be doing the painting. Once you have completed this step, we will be able to respond to you through your portal to let you know if this is possible.

The person that you would like to add to your lease will need to complete a rental application on our website. Once approved, they can be added to your lease with a $50 lease modification fee.

We will contact you approximately  60 days prior to the expiration of your lease to review your options with you.